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You will report directly to our Field Service Engineering Manager and you'll work out of our Albany, NY location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our Industrial Automation & Process Control solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service engineers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
The annual base salary range for this position in NewYork is $65,000-$75,000. Please note that this salaryinformation serves as a general guideline. Honeywell considers various factorswhen extending an offer, including but not limited to the scope andresponsibilities of the position, the candidate's work experience, educationand training, key skills, as well as market and business considerations.
YOU MUST HAVE
• Minimum of 3-5 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Industrial Automation & Process Control technologies, including flow, temperature, LEL, pressure, 4-20mA, Thermocouple, RTD, Thermal Oxidizers, liquid level, and Ultrasonic Level and Detection
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
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