Amazon Manager OPSTech -Service Desk 

India, Karnataka, Bengaluru 

23371797

Bachelor's degree or 4+ years relevant professional, industry or military experience. 5+ years of experience developing a team of technical professionals across multiple locations. Experience working with stakeholders to communicate issues while balancing business expectations. Leadership experience in a 24x7 operation supporting physical IT infrastructure (compute, network, storage). Experience working with network architecture and client server technology.

Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or Technical discipline. Strong analytical problem-solving skills. Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams Experienced in making data-driven decisions. Established time management skills with the ability to direct multiple projects simultaneously. Experience in procurement, budgeting, forecasting, and asset management. Proven skills in leadership development and team building. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences. 2+ years of experience with Service Desk, remote support, and KPI tracking.