JPMorgan Operations Specialist II- Image Services 

United States, Alabama 

233499115

As an Operations Specialist II- Image Services, in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. Our Image Services department is crucial to our Loan Administration organization and essential in ensuring we provide the full scope of service to our Mortgage Servicing. Your role on a day to day basis is key to helping us succeed in our commitment to our customers.

• Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and open correspondence
• Create and maintain loan files
• Work with the underwriting department
• Provide coverage for any of the support roles as dictated by absences or volume fluctuations
• Monitor and update various system records and credit website
• Communicate with external agents and internal colleagues to resolve issues and discrepancies
• Perform additional duties as assigned

Required qualifications, capabilities, and skills

• Possess strong attention to detail and excellent problem-solving skills
• Ability to work in a fast-paced environment
• Basic office and computer skills
• Excellent written and verbal communication skills
• Ability to work independently or as part of a team

Preferred qualifications, capabilities, and skills

• High school diploma or equivalent
• Customer service experience