JPMorgan Lead Site Reliability Engineer Electronic Trading Service 

Singapore 

233406820

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice
• Assist with eyes-on-glass monitoring for alerts specific to the Electronic Trading space
• Interface with global exchanges, brokers and technology vendors on infrastructure products

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science or equivalent
• Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience
• Possess deep knowledge of one or more areas of infrastructure engineering, such as hardware, networking terminology, deployment practices, integration, automation, scaling, resilience, or performance assessments.
• Develop and implement network solutions tailored to the needs of electronic trading environments, ensuring low latency and high reliability.
• Monitor network performance continuously and troubleshoot issues to ensure minimal downtime and optimal performance.
• Respond to network incidents and outages promptly, perform root cause analysis, and implement corrective actions.
• Implement and manage network security measures, including firewalls, and update firewall policy rules.
• Design, configure, and manage load balancers, including F5 BIG-IP, to ensure efficient distribution of network traffic.
• Coordinate with Cisco, Arista, Fortinet and F5 support teams for troubleshooting and hardware replacements.
• Optimize network configurations to reduce latency and improve throughput, which is critical in trading environments.

• Possess deep knowledge of one specific infrastructure technology and automation/scripting languages (e.g., Scripting, Ansible, Python, etc.).

Preferred qualifications, capabilities, and skills

• Understand deeply network design, implementation, and maintenance, and manage complex network environments to ensure the reliability, performance, and security of the trading infrastructure.
• Configure and manage Cisco routers and switches with proficiency, including knowledge of IOS and NX-OS.
• Demonstrate expertise in Arista's EOS and experience with Arista's low-latency switching solutions.
• Comprehend in-depth network protocols such as BGP, FHRP, and multicast.
• Utilize network automation tools and scripting languages (e.g., Python, Ansible) to automate network tasks and configurations.
• Maintain a thorough understanding of basic and advanced concepts in the fields/products/tools of: Network system architecture (processor, ASIC, FPGA, port capabilities, packet forwarding, buffers, etc.); a good knowledge of network routing protocols Multicast, PIM & IGMP ; IP packet analysis using Wireshark; Arista and Metamako product range; F5 and Fortinet product range; Latency monitoring - Corvil & Trading flows – FIX protocols