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GE HealthCare Encompass Site Health Tech - Nashville TN 
United States, Tennessee, Nashville 
233202618

15.08.2024
Essential Responsibilities
  • Manage the health of the Encompass infrastructure at all sites included in the region

  • Monitor Encompass hardware performance to ensure system is functioning as intended

  • Perform remediation activities on all offline devices, replacing those as needed

  • Gather move-add-change (MAC) requirements and install as requested

  • Order and configure new hardware as needed

  • Supervise all third-party vendor Encompass-related activities

  • Report Encompass site health metrics to our internal client representatives

  • Lead projects from inception to completion using standard project management skills

  • Assist in equipment tagging efforts as needed

  • Provide on-going end user Encompass training

  • Communicate new functionality to end users

  • Perform remediation activities on all offline devices, replacing those as needed

  • Assist with standardization of Label Nomenclature and Coverage Issues

  • Escalate issues with Support team

  • Perform basic QGIS tracing of floorplans

Qualifications/Requirements
  • Associate’s degree OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience in a hospital setting

  • Demonstrated understanding of medical equipment movement within a clinical care setting

  • Ability to obtain unrestricted Hospital Vendor Credentialing

  • Proven customer interaction skills and customer focus

  • Demonstrated an understanding of Wi-Fi fundamentals

  • Ability to work independently

  • Clearly communicate and interface with Biomedical Technicians, Customers and Internal GE stakeholders.

Desired Characteristics
  • Support experience with real-time locating systems (RTLS)

  • Experience working in hospital environment

  • Familiar with hospital departments, medical equipment and it’s uses

  • Understanding of standard hospital policies and processes

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.