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Manage the health of the Encompass infrastructure at all sites included in the region
Monitor Encompass hardware performance to ensure system is functioning as intended
Perform remediation activities on all offline devices, replacing those as needed
Gather move-add-change (MAC) requirements and install as requested
Order and configure new hardware as needed
Supervise all third-party vendor Encompass-related activities
Report Encompass site health metrics to our internal client representatives
Lead projects from inception to completion using standard project management skills
Assist in equipment tagging efforts as needed
Provide on-going end user Encompass training
Communicate new functionality to end users
Perform remediation activities on all offline devices, replacing those as needed
Assist with standardization of Label Nomenclature and Coverage Issues
Escalate issues with Support team
Perform basic QGIS tracing of floorplans
Associate’s degree OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience in a hospital setting
Demonstrated understanding of medical equipment movement within a clinical care setting
Ability to obtain unrestricted Hospital Vendor Credentialing
Proven customer interaction skills and customer focus
Demonstrated an understanding of Wi-Fi fundamentals
Ability to work independently
Clearly communicate and interface with Biomedical Technicians, Customers and Internal GE stakeholders.
Support experience with real-time locating systems (RTLS)
Experience working in hospital environment
Familiar with hospital departments, medical equipment and it’s uses
Understanding of standard hospital policies and processes
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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