About the RoleAs the Deal Desk Manager for Expansion, you will manage all post-sale deal activity including renewals, upsells, and contract amendments. This role is critical in ensuring profitable growth of our existing customer base through structured, compliant, and margin-conscious deal execution.
What You'll Do:
- Review and manage deal structures for all expansion-related activity: renewals, upsells, in-term amendments.
- Ensure adherence to pricing and discounting policies while maintaining speed of execution.
- Partner with Customer Success, Sales, Legal, and Finance to execute deals efficiently and accurately.
- Own deal documentation quality, pricing inputs, and data integrity in Salesforce.
- Help build scalable workflows, approval processes, and reporting to support a growing portfolio of accounts.
- Provide insights on deal trends, margin performance, and expansion efficiency.
Basic Qualifications
- 5 years in Deal Desk, Sales Operations, Revenue Operations, or Pricing in a B2B environment.
- Bachelor's degree
- Understanding of commercial contracting, pricing principles, and deal governance.
- Proficiency in Salesforce and Excel/Google Sheets.
Preferred Qualifications
- Experience supporting post-sale teams (Account Management, CS) in executing upsells and renewals.
- Detail-oriented, process-driven, and able to work independently in a fast-moving environment.
- Experience in high-growth environments, preferably in retail, marketplaces, or logistics.
- Familiarity with renewal workflows and expansion forecasting.
- Strong collaboration skills and ability to manage stakeholders across functions.
- Analytical mindset with a focus on efficiency, compliance, and margin optimization.
For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.
For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.
For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.
For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.
For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.