Salesforce Strategic Workforce & Organizational Planner 

Mexico, Mexico City 

231808898

Job Category

Employee Success

Job Details

Strategic Organizational Design & Workforce Transformation

• Partner with BU leaders to design and optimize organizational structures, focusing on job profiles, grade level distribution, spans of control, and overall workforce architecture.

• Conduct organizational assessments to identify gaps and opportunities, developing recommendations as part of the annual and three-year workforce plan.

• Support evolving job architectures, career frameworks, and workforce transformation initiatives, including the integration of AI and Digital Labor to enhance productivity and efficiency.

• Leverage AI-driven insights to inform job evolution, skills transformation, and workforce agility.

Data Analysis & Insight Generation

• Analyze workforce data to uncover trends, discrepancies, and opportunities across locations, job profiles, and grade levels.

• Utilize advanced analytics tools (e.g., Power BI, Tableau) to generate actionable insights that inform workforce strategy.

• Assess workforce distribution, representation, and location viability, supporting expansion and optimization decisions.

• Evaluate the impact of AI-driven automation and Digital Labor on workforce composition, organizational effectiveness, and future skills requirements.

Stakeholder Engagement & Credibility Building

• Act as a trusted advisor to business leaders, HRBPs, and Strategy & Operations teams, translating workforce planning insights into strategic actions.

• Facilitate ongoing discussions with stakeholders, presenting findings, recommendations, and progress on workforce initiatives.

• Build business acumen to understand key business priorities, ensuring workforce planning is aligned with strategic objectives.

Proactive Workforce Optimization

• Develop and implement strategies for optimizing workforce resources, balancing headcount, skills, and budget.

• Go beyond reporting workforce trends—interpret and integrate them into business discussions.

• Provide recommendations that enhance organizational performance, talent development, retention, and acquisition.

• Integrate AI and Digital Labor solutions into workforce optimization strategies, ensuring a forward-thinking approach to workforce transformation.

Continuous Improvement & Innovation

• Stay ahead of industry trends, best practices, and emerging technologies in workforce planning and organizational design.

• Lead initiatives to enhance workforce planning methodologies, tools, and processes.

• Experiment with new approaches to workforce analysis, ensuring agility and future-readiness.

• Partner with AI and technology teams to explore innovative ways to leverage AI-powered solutions in workforce planning.

Key Skills & Competencies

• Organizational Design & Workforce Transformation Expertise: Deep knowledge of job architecture, grade levels, spans of control, and the impact of AI and Digital Labor on workforce structures.

• Data Analysis & Insight Generation: Strong ability to analyze complex data sets and generate strategic insights.

• Executive Communication: Ability to convey complex workforce planning insights in a clear, compelling manner to senior leaders.

• Stakeholder Management: Proven ability to build credibility with HR and business leaders.

• Problem-Solving: Strong critical thinking and ability to develop workforce solutions aligned with business needs.

• Tech & Digital Fluency: Experience with HR analytics tools, workforce planning platforms, AI-driven workforce modeling, and data visualization (Tableau, Orgvue, Workday Adaptive).

• Strategic Thinking: Ability to connect workforce planning efforts to long-term business strategy and Salesforce’s AI-first vision.

• Adaptability & Agility: Comfortable navigating ambiguity and evolving workforce trends, including AI and automation.

• Detail Orientation: Precision in workforce planning while maintaining a strategic perspective.

• Proactive Leadership: Self-starter who anticipates workforce challenges and acts decisively.

Qualifications

• 10+ years of experience in Workforce Planning, Organizational Design, HR Strategy, or related fields.

• Experience working in a large, complex organization, preferably within a global technology company.

• Strong proficiency in data analysis, workforce modeling, and scenario planning.

• Familiarity with AI-driven workforce transformation, Digital Labor, and automation trends.

• Bachelor’s degree in HR, Business, Economics, or a related field; Master’s degree preferred.

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