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Capital One Product Design Lead Manager level United States, Virginia, Arlington 231660806
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What You’ll Do:
As a leader and maker, you’ll be asked to handle a variety of responsibilities, including:
Strategy & Planning
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into transformative, intuitive, user friendly, and on-brand interfaces
Leading in translating complex ideas into understandable concepts that evolve and enhance the product interface
Engaging in portfolio prioritization to help set the strategy for the team
Managing through shifting priorities to provide clear direction and input on product definition
Advocating for the customer through human centered design methodologies, including: discovery, ideation, sketch sessions, and user testing
Creating and facilitating design led workshops to engage and build alignment across different partners and teams
Championing prioritization of design centered product enhancements grounded in research and analysis
Connecting with design community peers by learning, sharing, and teaching
Lead & Develop Teams
Building and leading successful teams by mentoring, coaching, and elevating others
Guiding team members in strategy, research, alignment, analysis, and execution tasks
Leading your team through career development plans to encourage talent growth
Participate in hiring by reviewing resumes, conducting interviews and attending consensus
Discovery & Delivery
Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Storytelling — evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impact
Creating style guides, iconography, and infographics that can be leveraged by teams
Drive end-to-end product design by:
Working with researchers to understand customer needs and interpreting information into visual forms that are impactful and intuitive
Framing problems, determining insights, and defining visual designs to serve customer needs
Working within an established design system
Ideating, sketching, and delivering low to high fidelity prototypes
Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
Storytelling and presenting visual concepts to various stakeholders
Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
At least 6 years of experience with user interface and user experience design
Bachelor’s degree or military experience
Advanced degree, trainings, or certifications in User Interface design
Designing for cross-channel experiences
Experience working within an established design system
Experience designing for cross channel experiences
Comfortable working with a variety of business partners and delivering outcomes
Familiarity with design and prototyping tools, such as Sketch and/or Figma
Experience working within an established design system
Experience managing a cross-functional team
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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