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Cisco Public Relations Specialist 
United States, Georgia, Atlanta 
231627104

20.03.2025
Key Responsibilities:
  • Support the development and execution of customer PR campaigns, ensuring Cisco’s customer stories are prominently featured in media and analyst coverage.
  • Collaborate with sales, marketing, and customer experience teams to identify and secure customer participation in media opportunities, events, and case studies.
  • Assist in media outreach efforts, building relationships with reporters and analysts to enhance Cisco’s presence in earned media.
  • Monitor industry trends and competitive activity to identify timely storytelling opportunities for Cisco’s customer PR efforts.
  • Develop and maintain messaging frameworks, media materials, and press content that reinforce Cisco’s leadership in AI-led Customer Experience, AI, security, and networking.
What Makes This Role Exciting:
  • Join an innovative company at the forefront of AI-driven Customer Experience (CX), AI, security, and networking.
  • Opportunity to work directly with Cisco’s customers and shape stories about how our technology transforms industries.
  • Collaborate with leading journalists to shape the conversation around AI, security, and networking.
  • Be part of a fast-paced, high-impact communications team with room for professional growth and skill development.
  • Gain hands-on experience executing global PR campaigns that drive Cisco’s brand and market perception.
Minimum Qualifications
  • 2-5 years of agency or in-house experience in public relations, corporate communications, or related fields with the ability to collaborate in a cross-functional, fast-paced environment while managing multiple projects.
  • Proficiency in media relations, with experience pitching stories and securing media coverage.
  • Strong writing and editing skills, with the ability to craft compelling narratives and press materials.
  • Understanding of enterprise technology, including Customer Experience (CX). AI, security, and networking, with the ability to translate technical concepts into accessible stories.
  • Experience working in technology PR, with a baseline understanding of Customer Experience (CX) and AI.
Preferred Qualifications
  • Familiarity with media monitoring tools, analytics, and reporting to measure PR success.
  • Strong interpersonal skills, with the ability to engage with internal and external stakeholders at different levels.
  • Familiarity with social media, digital communications, and event-driven PR strategies.
  • Creative mindset with a proactive approach to identifying and developing PR opportunities.