Essential Functions of the Job:
- Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
- Serve as the primary point of contact for Employee Central projects, overseeing all phases from discovery through deployment and support.
- Manage and mentor a team of consultants, assigning tasks and providing guidance throughout project lifecycles.
- Develop and maintain project plans, timelines, and resource allocations to ensure deliverables are met on schedule and within budget
- Facilitate workshops and interviews with stakeholders to understand business requirements, HR processes, and reporting needs.
- Analyze and document client requirements, translating them into system specifications and design documents.
- Advise clients on best practices, change management strategies, and system adoption approaches.
- Design comprehensive Employee Central solutions, leveraging deep knowledge of SAP SuccessFactors capabilities.
- Configure Employee Central modules, including organizational management, employee data, workflows, business rules, and security settings
Analytical/Decision Making Responsibilities:
- Challenge/hold the Service Delivery team to account
- Must be able to work within a matrix organization – balancing the needs of the service line against firm initiatives and goals
- Must make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles
- Identify, manage and resolve complex issues, preventing escalations, where possible
- Manage, negotiate and resolve project risks effectively
- Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring
- Leader and team player – sets example for project managers, business analysts and others to follow
- Create an open, honest, accountable and collaborative team environment
Knowledge and Skills Requirements:
- Application Development on SAP BTP (Neo & Cloud Foundry):
- Develop, deploy, and manage applications on SAP Business Technology Platform (BTP) in both Neo and Cloud Foundry environments.
- Leverage SAP Cloud Application Programming Model (CAP) and Node.js/Java to build scalable, robust, and secure enterprise applications.
- Collaborate with cross-functional teams to ensure seamless integration of applications with SAP and non-SAP systems.
- SAP HANA Cloud and HANA 2.0 (XSC/XSA):
- Develop and optimize complex database models, stored procedures, and views using SAP HANA Cloud and SAP HANA 2.0 (XSC and XSA environments).
- Implement advanced analytics and performance tuning on HANA DB to optimize query execution and data retrieval.
- Work with HANA Data Provisioning tools (SDI, SDA) to integrate external data sources.
- SuccessFactors Extension Applications:
- Design and build custom extensions for SAP SuccessFactors modules using SAP BTP and SAP Cloud SDK.
- Integrate SuccessFactors with external systems through OData APIs and SuccessFactors Metadata Framework (MDF).
- Extend and enhance functionalities of SuccessFactors using Business Rules Engine, Workflows, and UI5/Fiori applications.
- Implement and manage OAuth2, SAML, JWT, and other security protocols for BTP applications and APIs
- Maintain compliance with SAP security best practices and implement S/4HANA extensions using SAP Fiori/UI5
- Relationship management (internal & external stakeholders)
- End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial)
- Good business acumen and ability to negotiate with business partners
- Strong customer orientation and able to manage customer expectations
- Good executive presence
- Ability to develop strategic plans and translate them to actionable roadmaps
- Good financial and people leadership skills
- Initiates, builds and maintains productive customer relationships
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
- Business Analysis experience
- Basic understanding of data modelling
Supervision Responsibilities:
- Direct reports
- Working relationships (daily) with EY ITSD and AMS Lead
- Working relationships (daily) with TCS AMS team
- Liaison to the Business for that Portfolio / App
Other Requirements:
- International travel may be required
- Fluent English speaker
Education:
- A degree in Computer Science and/or a business related degree; or equivalent work experience
Experience:
- 10+ years of application services and/or client/supplier relationship management in a technology environment
- 5+ years of experience in building application extensions in SAP BTP
- Significant experience in a customer service role and business management role
- Work experience in a professional services industry, preferred
Certification Requirements (Good to have):
- Certification in SAP HANA, SAP Cloud Platform, or SAP Certified Professional - Solution Architect - SAP BTP
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