Samsung Regional e-Commerce Subscription Sellout Platform 

Singapore, Singapore 

231183260

Role and Responsibilities

Platform Management:

• Oversee the day-to-day operations of our subscription and sell-out platforms, ensuring optimal performance, reliability, and scalability.
• Monitor health, identify and resolve technical/logistics issues, and implement proactive measures to prevent disruptions.
• Collaborate with subsidiaries and development teams to implement platform enhancements and new features.
• Run basic financial modelling to ensure programs remain profitable

Performance Monitoring and Reporting:

• Track KPIs and metrics to ensure the health and effectiveness of thesubscription/sell-outplatforms
• Analyse data to identify opportunities for process optimization and revenue growth.
• Collaborate with customer support teams to address customer inquiries and resolve issues promptly.
• Develop and maintain documentation and playbook to enable in-country online teams implement initiatives and projects

Project Management:

• Leadcross-functional/regionalprojects related to platform enhancements and new feature launches.
• Manage project timelines and resources to ensure successful project delivery.
• Coordinate with internal and external stakeholders to ensure alignment and effective communication.

Skills and Qualifications

• Bachelor's degree in Economics, Business Administration, or a related field.
• At least 5 years of experience insell-out/subscriptionplatform operations, preferably within a subscription-based or e-commerce environment.
• Proven track record withinternational/regionalproject management involving different markets and geographies within Southeast Asia
• Experience managing logistics (and reverse logistics)
• Experience with working with multiple stakeholders
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in data analysis and reporting tools (e.g., SQL, Excel).
• Strong problem-solving and analytical abilities.