Citi Group SVP Governance Controls Lead Hybrid 

United States, New York, New York 

230883438

Within Risk CAO, theEnterprise Risk Management Training Program (ERMTP)

The objective of the ERMTP is to develop consistent and comprehensive enterprise-wide awareness and competency in risk and controls policy knowledge and to provide employees with the knowledge and skills to carry out risk management and control responsibilities relevant to their roles. The ERMTP is anchored to enterprise-wide policies and standards supporting the four pillars of Citi’s Enterprise Risk Management Framework: Culture and Conduct, Risk Governance, Risk Management (including Level 0 / Level 1 Risk Categories) and Enterprise Risk & Controls Programs. The ERMTP is designed to provide all Citi employees with access to learning modules to help them understand how they contribute towards Citi’s risk management strategy through adhering to the relevant policies which apply to their roles.

ERMTP is a cumulative training curriculum developed and deployed at five levels of complexity:

• Foundational (All Citi employees): definitional knowledge of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)
• Basic (Leaders & Risk and Controls practitioners): overview of objectives and key concepts and terms of each of Citi’s Enterprise Risk Programs and Risk Categories (Level 0 / Level 1)
• Intermediate & Advanced (Risk & Controls practitioners): more detailed targeted knowledge of applicable Enterprise Risk Programs and/or Risk Categories (Level 0 / Level 1)
• Oversight (Leaders): executive level knowledge of Citi’s Enterprise Risk Programs and Risk Categories for those accountable for managing risk
• Technical Skills (all applicable employees)

The Program Operations Lead is responsible for supporting daily operations, analytics, reporting, governance and controls for Citi’s ERMTP training program. The incumbentreports directly to the ERMTP Operations Directorwith day-to-day interactions with Training Content Leads, Risk & Control policy owners, senior leaders and Learning & Development team. Asensures the sustainability of Citi’s enterprise-wide risk management training curriculum promoting Citi’s Enterprise Risk Framework and supporting risk and control policies.

Key Responsibilities:

• Partner with ERMTP Training Leads to maintain ERMTP standards, processes, operational workflow, and controls, including but not limitedto managing the TNA operational workflow tool, maintaining and analyzing TNA results data, maintaining ERMTP Training Plan data, and managing on-going change control process.
• Partner with Risk & Control Policy Owners and First Line Unit senior leaders to analyze various data inputs to determine target audiences. Prepare, report and sustain target audience rosters. Partner with L&D to ensure training programs are assigned to appropriate target audiences in Citi’s Learning Management System (LMS).
• Partner with Citi’s Learning & Development to analyze and report monthly training efficacy metrics to senior manager stakeholders.
• Support ERMTP Governance processes set forth by ERMTP Training Standard. Prepare meaningful governance materials for Risk Senior Leadership. Manage governance scheduling and minutes.
• Partner with Risk & Control Policy Owners to support Regulator exams and Internal Audit requests related to Risk and Control training.
• Support Internal Audit validation to ensure all milestones and deliverables are successfully closed.
• Manage multiple ERMTP stakeholder communications forums forRisk & Control Policy Owners and First Line Unit senior leaders.
• Maintain operations and process documentation, including ERMTP Training Standard, ERMTP process documentation, and TNA Workflow Tool technical requirements documentation and user guides.

Skills/Competencies:

• Demonstrate solid understanding of program management, data analytics and/or workflow tools.
• Critical thinking and innovative problem-solving skills.
• Strong stakeholder engagement and program management skills with the ability manage multiple projects simultaneously.
• Excellent, clear, and concise written and verbal communication skills in order to negotiate internally at senior levels.
• Strong powerpoint and/or other visualization experience.

Knowledge/Experience/Qualifications:

• Bachelor’s/University degree
• 10+ years of financial industry, including experience ERM, Risk Management, Controls, Internal Audit or Compliance
• Strong data related experience, e.g., database management, data governance, data analytics or data reporting
• Proficient in Microsoft Office with an emphasis on Microsoft Excel and Powerpoint
• Self-motivated and detail oriented

Anticipated Posting Close Date:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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