EY UK & People Consulting - AI HR Reimagined Senior Manager 

United Kingdom, England, London 

230302636

HR Transformation – AI HR Reimagined

and people technology, with AI acting as a strategic enabler for HR organisations wanting to transform and evolve.

You’ll join a growing team of specialists working with clients to:

• Reimagine HR operating and service delivery models, embedding GBS, automation, and AI.
• Shape AI and people technology strategies, simplifying landscapes and enabling human-centred experiences.
• Drive HR GBS transformation – from strategy and design to implementation – optimising efficiency, scalability, and impact.
• Guide clients to become AI-ready across data, process, governance, and people skills.
• Identify and prioritise AI/automation use cases across the employee lifecycle, building compelling business cases and pilots (GenAI, Agentic AI, intelligent automation).
• Build trusted relationships with senior stakeholders, influencing C-suite agendas.

Being successful as a Senior Manager

Successful candidates will be able to demonstrate:

• Experience of leading multiple HR Transformation workstreams to support organisations in the development of future HR Operating models, including embedding AI
• Leadership of teams to delivery complex and inter-dependent deliverables e.g; C-Suite level presentations, workshop documentation / designing and facilitating of process localisation and documentation build workshops
• Experience of leading HR and HR Service Delivery Transformation - focused on changing the way in which HR and GBS functions operate, increasing and innovating their capabilities
• Being able to demonstrate GBS experience end to end – through from strategy and design to implementation
• Understanding of the impact of AI on the HR operating model, as well as the future role of HR in the AI Workforce design and run
• Designing and delivering people technology strategies, particularly involving AI and automation
• Leading AI readiness assessments across data, knowledge, process, governance, people & tech
• Building and prioritising AI/automation use case portfolios and applying a structured methodology to assess feasibility, business value and ROI
• Working with cross-functional teams (HR, IT, data, legal & compliance) to develop future-ready architectures and data models
• Simplifying or integrating people technology landscapes to maximise value and optimise employee experience
• Developing business cases and investment roadmaps for scaling AI or automation
• Strong client relationship management and stakeholder engagement and team leadership

You will:

• Be passionate about using technology to create more human, inclusive experiences
• Be a people leader, with experience of leading others, supporting junior team members through client delivery to support their development
• Be platform-agnostic however have functional knowledge of leading platforms such as SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold,
• Be a strong communicator with the ability to influence senior stakeholders
• Be curious, innovative and driven by a desire to help our clients achieve their goals
• Be professional, quickly establishing personal credibility and demonstrating expertise
• Take a practical approach to solving issues and gaining client agreement
• Be able to analyse complex problems and deliver insightful, practical and sustainable solutions