Amazon Support Engineer - III Cross Border Team 

India, Karnataka 

230295582

We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team to identify operational needs. You will become intimately familiar with the architecture of our systems while developing solutions for our customers and services. You’ll drive prioritization of operational issues, scaling requirements in support of the wider organization. You will get the opportunity to work closely with a great team of software developers who will help you grow (and also learn things from you). Successful candidates should: - Have the ability to learn technical concepts quickly with a strong sense of urgency - Have enthusiasm for working in a fast paced, rapidly changing environment - Be a creative problem solver, who is passionate about innovation and customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision.Key job responsibilities
We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team to identify operational needs. You will become intimately familiar with the architecture of our systems while developing solutions for our customers and services. You’ll drive prioritization of operational issues, scaling requirements in support of the wider organization. You will get the opportunity to work closely with a great team of software developers who will help you grow (and also learn things from you). Successful candidates should: - Have the ability to learn technical concepts quickly with a strong sense of urgency - Have enthusiasm for working in a fast paced, rapidly changing environment - Be a creative problem solver, who is passionate about innovation and customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision.A day in the life

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON