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Cisco Customer Success Manager Poland, Lesser Poland Voivodeship, Krakow 230128777
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What You'll Do
their business and technical goals. Your responsibilities will include:
Driving softwareutilisation
Proactively handling renewal risks,demonstratinginsights to increase customer retention, andfacilitatingworkshops to review adoption progress and ensure successful onboarding.
objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities toidentifyuse cases that drive value and business outcomes.
Acting as a technology advocate, providing insights to Cisco’s product teams for development and improvements, and staying current with the latest Cisco technologies, competitive landscape, and industry trends.
Offering mentorship to customers, ensuring they achieve their business and technical goals with Cisco technologies.
Who You Are
adept at
Minimum qualifications:
Knowledge of a single technology architecture or CCIE/Industry equivalent certification
Experience developing software adoption plans across technology portfolio
Experience building technical and business stakeholder level relationships
leadingcross-functionalvirtual
Experience with recurring revenue concepts,marginand attrition
French language proficiency
Nearly everythe Internet’s optimists. Our technology makes sure the dataat light speed across connections does so securely, yethelping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big andsmall thingsin life to big career moments. And giving back is in our DNA (we get10 daysoff each year to do just that).
committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
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