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Boston Scientific Business Lead IC HK 
China, Hong Kong 
229115605

06.09.2024

[[Hong Kong]]

Purpose Statement

Key Responsibilities

  • Industry Knowledge: Responsible for providing continuous tools and education to group members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize strategies; Collects data from on competitor's sales tactics and prepares their team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local/regional sales activities.
  • Business Management: Monitors sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Develops and executes sales strategies and activities; Plans and controls expenses to ensure sales objectives are met within budget; Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements.
  • Marketing/Sales experience: Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Develops and recommends expansion analysis of new field territories; Responsible for developing, implementing and monitoring a region targeting program; Identifies & recommends promotion programs and materials to help support the sales plan & strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Extensively coaches others in the field on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
  • Clinical Excellence: Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor's products in front of the customer.
  • Creative Economic and Value-Added Solutions: Identifies and develops working relationships with the economic buyer in their regions key accounts; Facilitation of contract negotiations involving all products within the region; Creates a compete "bundle" of product and value-add services; Evaluates situations as they affect both the account/customer, as well as the country's overall business needs; Helps define negotiation parameters for tough economically constrained customer situations.
  • Building and Maintaining Relationships: Maintains contact with major accounts and key relationships seeking to leverage profitable business ventures; Assist key customers in the creation, maintenance, expansion and startup of divisionally related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses; Develop and maintain relationships with key BSC functional areas.
  • Quality: Guides the local Leadership Team to maintain full compliance with the BSC Quality System (Corporate Quality Manual and Procedures) and the local quality requirements under the initiative of International Quality Director; Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer-oriented initiatives; Provides input to the Quality Committee on local issues, with the purpose of either finding a solution from other countries' experiences or providing advice on potential barriers for other countries and local regulations; Participate as appropriate in Management Review of Quality Meetings to manage risks/issues associated with regulatory compliance, quality systems and product registrations; Champions and ensure implementation of Regulatory, Quality, Code of Conduct and Local/Regional initiative for assigned organization.

Quality System Requirement:

For those individuals that supervise others, the following statements are applicable:

  • Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Functional Knowledge

  • Requires comprehensive conceptual knowledge of different theories, principles and systems within a professional job function and understanding of other job functions to advise subordinate staff in complex issues
  • Contributes to best practices and functional/technical direction for the job function within the context of assigned team / department

Business Expertise

  • Applies knowledge of business and industry drivers and the factors that maximize performance of area(s) managed; interprets and monitors business trends and market developments to contribute to plans to address business challenges

Leadership

  • Manages professional employees, may occasionally manage subordinate M2/M3s, sets team/department priorities and allocates resources
  • Develops operating policies and establishes procedures for team(s) managed; interprets, executes, and recommends modifications to policies and operating standards for area managed
  • Develops and/or identifies new work processes and the improved utilization of resources within the assigned area

Problem Solving

  • Identifies and resolves complex functional technical, operational and organizational problems
  • Applies professional expertise to recommend solutions and preemptively solves problems with considerations for potential broader impact and applicability to the area, with guidance only in the most complex situations
  • Develops implementation strategies for developed solutions

Impact

  • Makes decisions that impact the business results of area –including the support, prioritization, and funding of projects, products, services and/or technologies
  • Guides by using policies, resource requirements, budgets and area business plans, decisions impact the finances, operational efficiency and effectiveness of own team(s) and often multiple related team

Interactions (and Communications)

  • Influences the opinions and decision making of others internally or with external partners/vendor/customers to achieve department objectives; persuades peers and higher level managers (e.g. M5s-M7s) and builds consensus to take action/ adopt recommendations
  • Leads briefings and technical meetings for internal and external stakeholders concerning specific projects, operations or schedules; converts technical information to compelling business context and advice