EY Customer Tech - Salesforce Solution Architect 

United States, Illinois, Chicago 

228161792

Salesforce.com Solution Architects drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the client to manage their project to make sure it's delivered on-time and on-budget.

As a Manager in Solution Architecture, you will play a pivotal role in bridging the gap between complex business problems and innovative technical solutions. You will be instrumental in understanding business requirements and defining the solution architecture that translates these requirements into effective, workable solutions. Your expertise will guide technical decisions to ensure they align with business outcomes, offering recommendations that propel the business forward.

In this role, you will focus on the effective management and delivery of technology solutions, ensuring quality and risk management. You will engage in continuous process improvement and the identification of innovative solutions. Your responsibilities will include:

• Developing solutions to complex problems and recommending policy changes.
• Establishing procedures that affect your immediate work area and possibly the broader business function.
• Exercising judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

To excel as a Manager in Solution Architecture, you will need a robust set of technical and business skills. Your success will be driven by your proficiency in::

• Excellent oral and written communication skills, comfort leading conversations with audiences of all levels
• Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with the client
• Experience in Salesforce (SFDC) CRM and multiple end to end implementations
• Salesforce integration experience, and experience with a variety of middleware tools
• Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce.com s-controls
• Hands on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows
• Ability to lead the solutioning and design of the Salesforce platform, and identify gaps between current and future state
• Knowledge of Salesforce configuration and platform capabilities
• Work with developers to define and create specifications for any custom code or data migration requirements
• Ability to create and manage project timelines and project economics to ensure on-time and on-budget delivery
• Ability to identify potential risks (people and technology), develop plans for mitigation, and support the change management efforts
• Application and Tool Analysis
• Cloud Computing Architecture
• Cybersecurity and Privacy Architecture
• Complex Problem-Solving and Critical Thinking
• Building and Managing Relationships
• Communicating With Impact.

To qualify for the role, you must have

• A Bachelor’s degree required (4-year degree)
• Typically, no less than 4 - 6 years relevant experience implementing Salesforce.com with teams of 5 or more people, and have hands on experience with configuration and customizations.
• Strong oral and written communication skills, comfort leading conversations with audiences of all levels
• Familiar with relational database concepts
• Self-starter and able to handle multiple tasks and priorities
• Excellent communication, leadership and client development skills
• Salesforce.com certification(s)
• Willingness to travel based on client need

Ideally, you’ll also have

• Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired; Master's degree in one of these areas preferred
• Certifications and prior consulting experience highly preferred

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.