Dell Cyber Incident Manager 

Malaysia, Selangor, Sepang 

228160777

What you’ll achieve

You will ensure that, during a major cyber incident, all relevant stakeholders are informed and tasked according to the incident response plan. You will communicate effectively with executives, technical teams, and other stakeholders to facilitate timely and effective resolution of incidents. You will also be accountable for tracking and driving remediation efforts of identified gaps during cyber crisis events, red/purple team exercises, and penetration testing events. Additionally, you will be responsible for ensuring that CSIRT documentation and reporting is standardized and provide evidence of CSIRT response and remediation actions in response to Audit requests. The successful candidate will have a general understanding of cyber terms, tactics, and procedures, as well as skills in business/program improvement.

You will:

• Oversee and coordinate the response to major cybersecurity incidents and provide technical incident response guidance to the incident response team
• Establish and carry out processes/playbooks to document artifacts for cybersecurity incidents
• Provide executive communications on incident details and status, including root cause analysis and remediation steps
• Serve as an escalation point for cybersecurity incidents not resolved by senior analysts
• Perform technical cybersecurity investigations on security incidents, root cause analysis, recommend mitigations

Essential Requirements

• 8+ years of hands-on experience with a focus in areas such as systems, network, or information security / cybersecurity
• Experience leading/handling the response to major cybersecurity incidents and a thorough knowledge of all phases of cybersecurity incident response lifecycle including preparation, analysis, notification, response, recovery, and post-mortem
• Ability to conduct cybersecurity investigations, analyze and distill relevant findings and determine root cause and strong technical experience and familiarity with various types/techniques of cyber-attacks, and with incident response and threat hunting lifecycles
• Able to understand the business context and the value that their service or product provides to the organization. Able to articulate the business benefits of the service or product and align its delivery with the overall business strategy
• Able to work collaboratively with a wide range of stakeholders, including business leaders, technical teams, vendors, and users. Able to communicate effectively with these stakeholders, manage their expectations and build strong relationships

Desirable Requirements

• Industry recognized certification(s) (e.g. CISSP, SANS, Security+, etc.)
• Experience managing high severity incidents