Salesforce Sr Director Product Management – Commerce Cloud Agentforce & Search 

United States, California, San Francisco 

227695788

Job Category

Job Details

What You’ll Be Doing

You’ll lead Commerce Cloud’s product vision and roadmap for Agentforce and Search—two cornerstone experiences of our Cloud. You’ll define how users discover products through conversational, contextual, and personalized flows, and shape the intelligent agent layer that acts as a co-pilot for shoppers throughout their journey.

This role requires close partnership with engineering and AI/ML teams to integrate large language models, vector search infrastructure, and retrieval-augmented generation (RAG) into our product experience. You’ll drive discovery processes grounded in real customer needs and iterate quickly to deliver scalable, high-impact solutions.As a cross-functional leader, you’ll collaborate with stakeholders across design, marketing, customer success, and analytics to ensure product-market fit, customer adoption, and long-term platform success. You'll be expected to define key KPIs, guide prioritization, and ensure execution stays aligned with broader business goals.

Externally, you’ll engage with customers and partners to understand emerging trends and gather insights. Internally, you’ll mentor and grow a world-class team of product managers while maintaining a strong product culture rooted in user empathy, technical curiosity, and outcome-driven thinking.

Required Qualifications

• 10+ years in product management, with at least 4 years in a leadership role

• Experience owning product strategy and delivery for search, discovery, or AI-driven experiences

• Strong understanding of LLMs, vector search, semantic embeddings, and AI product architecture

• Background working on consumer or e-commerce products at scale

• Demonstrated ability to collaborate with engineering, AI/ML, and cross-functional teams

• Clear and compelling communicator with executive presence and storytelling ability

• Track record of delivering and launching “0→1” products and scaling them successfully

Desired Qualifications

• E-commerce domain experience, especially in product discovery or merchandising

• Design and UX orientation with an ability to envision compelling, modern experiences.

• Familiarity with agent-based frameworks, RAG pipelines, or chatbot interfaces

• Previous work in high-growth, innovation-focused environments

• Technical degree or MBA is a plus

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Posting Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100. For Illinois based roles, the base salary hiring range for this position is $230,700 to $351,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: