Provide technical support to improve product quality. This position will focus on product quality through data analysis and issue resolution. This person will be responsible for driving the non-conforming material process and root cause investigation through coordination with Production Support Engineers and Supplier Quality Engineers.
Job Description[HR Talk]
제품 품질 개선을 위해 Technical support를 제공하는 역할을 담당합니다. 데이터 분석 및 이슈 해결을 통하여 제품 품질을 개선하는데 기여하며 내부 엔지니어와 협업을 통한 부적합 자재 처리 및 원인 분석을 담당합니다.
Key responsibilities include:
- Ownership of the NCR and MRB processes
- Lead analysis of defect data and CAPA creation / resolution and maintain records as specified by the GEHC quality system
- Interface with Supplier Quality on supplier related defects
- Conduct root cause analysis on product quality issues, identify trends, and communicate with SQEs, Engineering, PSEs, and feeder plants through SABRE for resolution.
- Reduction of MRB and non-conforming material inventory
- Ownership of PSRs and PQRs
- Ensure compliance through validation and verification (V&V)
- Position may or may not manage employees
Qualifications:
- Bachelor's Degree in Engineering or HS diploma and 6 years of product quality/supply chain experience
- Technical knowledge of manufacturing processes
- Good English skills
- Strong communication skills, verbal and written
- Working knowledge of Excel, Word, Power Point, Minitab, etc
- Interest in Medical Devices
- Analytical skills for problem-solving
Inclusion and Diversity
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.