Uber Consumer Operations Coordinator 

United States, West Virginia 

227141626

What you'll do

• Strategy execution: Collaborate with the rest of the team's coordinators to implement the business' communication and incentives strategy.
• Develop & Optimize Processes: Scale new and existing processes to enable the business to operate efficiently and grow.
• Budget management: Efficiently manage promotions budget to enhance customer acquisition, engagement, and retention.
• Product Improvement: Actively seek out new features that could enhance our customers' experience on Uber. Collaborate directly with central teams to prioritize and ensure local relevance of new product rollouts.
• Stakeholder Management & Teamwork: Cultivate strong relationships with cross-functional, central, and territory teams (e.g., Marketing, Community Operations, Policy, Communication, Legal, etc.) to contribute to the long-term growth of the territory while fostering a global network.
• Strategy design: Participate in discussions with the team and stakeholders to develop robust strategies.

What you'll need

• 0 to 2 years of experience solving analytical problems; experience in business consulting, investment banking, or other hyper-growth startups is preferred.
• Proficiency in English and Spanish.
• Critical thinking and analytical rigor, as you will be working with data.
• Experience with data-driven decision-making - demonstrating sound judgment in ambiguous circumstances, and effectively communicating across a diverse team.
• Strong Excel skills.
• SQL or Python knowledge would be great!
• Strong verbal, written, and visual communication skills.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .