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Honeywell Lead Field Service Technician - Traveling 
United States 
226853335

10.07.2024
JOB DESCRIPTION

MAKE AN IMPACT

As Lead Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – HVAC & Building Automation Controls systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.

Key Functions & Responsibilities

  • Manage and conduct start-ups, commissioning, and troubleshooting of combustion systems.

  • Perform instrument loop checks.

  • Perform system safety checks.

  • Conduct on-site customer training.

  • Maintain daily paperwork requirements, such as daily job time records, service reports, expense reports and billing information.

  • Make all travel arrangements including air travel, hotel and car rental.

  • Comply with safety regulations and maintain clean and orderly work areas

  • Strict adherence to quality standards and ability to inspect products to ensure they meet customer requirements and company standards

  • Work in all types of conditions. The working conditions vary but are typical industrial plant environments. Conditions may be hot, cold, noisy, dusty, indoors or outdoors and may require wearing various types of PPE.

You Must Have

  • 8+ years of experience working with industrial fuel fired equipment (HVAC, Ovens, Furnaces, Boilers etc.)

  • Experience with fault finding and repairs to electronic equipment

  • Intermediate to High computer skills

  • Ability to travel up to 75%. Majority of travel will be within the Continental U.S., but occasional international travel will be required. Typical assignment length ranging from one day to three weeks. Extended stay jobs are possible.

  • Reliable transportation to nearest major airport, preferably an hour or less.

We Value

  • Previous technical/installation experience

  • Previous customer service experience

  • Knowledge of Industrial Process Controls

  • Strong track record of building customer relationships – account ownership

  • Good written and oral communication

  • Good organization skills

  • Ability to follow instructions and identify mistakes

  • 2 year Technical Degree in HVAC or Engineering Discipline

  • Bachelor’s degree or technical/professional certificate

  • Strong experience in BMS Systems including trouble shooting, fault finding and problem diagnosis.

We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.

Additional Information
  • JOB ID: HRD235780
  • Category: Customer Experience
  • Location: 2100 Apollo Drive,Brook Park,Ohio,44142,United States
  • Nonexempt