What you`ll do
SAP Cloud Application Services leads customers to run their business through Cloud Adoption, Managed Operations, and Continuous Innovation.
- Simplifying management of customer SAP cloud solutions
- Handle day-to-day operations and improvement of customer application landscape with hands-on expertise
- Boost consumption of continuous innovation and enable clean core with SAP accountability
- Drive more value from SAP solutions by linking solution expertise with detailed customer knowledge
Your tasks are as follows:
- Understand customer’s requirements and provide solutions
- Implement changes in alignment with business processes & solution architecture
- Analyze and resolve application incidents
- Plan and perform maintenance of customer systems
- Identify potential improvements
- Optimize business processes and help customers adopt Best Practices
- Drive innovation by identifying optimization opportunities
- Working on smaller projects during operations phase
- Address customer challenges and escalations in a proactive and structured manner
- Guide and monitor partner resources
- Support the development of new services and methodologies
What you bring
- Degree in Computer Science Engineering or Equivalent Degree with a minimum of 6 years work experience
- Excellent verbal and written language skills both in German and English are a must have
- Experience of key methodologies for efficient maintenance and operation of SAP applications
- Knowledge and profound experience in the areas of
- Payroll for country version Germany
- HR Administration
- Strong understanding of business processes
- Good understanding of architecture, functionality, integration API and configurations from HCM
- Proven ability to gather business requirements and translate them into functional and technical solutions
- Experience in other HCM components and / or SuccessFactors EC, EC Payroll and Integration with HCM for S/4HANA are beneficial
- Ability to work effectively as a team member of a global team
- Excellent organizational and planning skills
- Ability to establish solid working relationships with customers
- Strong networking and communication capabilities
- Strong analytical skills, results-oriented and effectiveness in problem-solving
- Goal-oriented: starts, drives, and accomplishes tasks with little direction
- Ability to present complex information to customers and colleagues in a clear and appealing manner
- Professional communication and social interaction
- ABAP programming skills would be great but not mandatory
Job Segment:Cloud, ERP, Payroll, Solution Architect, Computer Science, Technology, Finance