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Key job responsibilities
• Self-starter who understands the current and future business needs by working closely with stakeholders to recognize their needs and requirements.
• Individual who will support the long-term strategy to implement self-service solutions and focus on insights research while understanding and have experience working with Customer service/Operation teams.
• Hands-on individual who has deep domain/process expertise across operational metrics, someone who can understand individual metrics and how they are all connected.
• Proactively identify problems with significant business impact; facilitate analysis to identify problems and opportunities to deliver insights and recommendations to help shape strategy across team and measurement initiatives.
• Working with the data engineering team to build the business requirements to evolve the insights and analysis about the SP experience.
• Set and articulate expectations around leadership behavior for peers; model behavior that exemplifies Amazon Leadership Principles.
Seattle, WA, USA
- 7+ years of tax, finance or a related analytical field experience
- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- Experience with Excel
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