Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
5 years of experience in a customer-facing role supporting customers in cloud operations, technical support, escalation management, or IT consulting.
4 years of experience working with stakeholders to architect, develop, or maintain cloud solutions in cloud environments.
Ability to communicate in English and Japanese fluently as this is a customer-facing role that requires communicating with clients and stakeholders locally and internationally.
Preferred qualifications:
Experience in translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Ability to present technical materials to various stakeholder groups and engage with executives of large enterprises on both technical and non-technical matters.
Excellent communication, presentation, and problem-solving skills.