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Bring out your best
The Catalog Enablement Consultant will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the enablement of catalog content according to the project plan. Skills in project management as well as functional recommendation will be key to being successful in this role.
What you´ll do
Customer Focus
Delivers high-quality, on-time implementation services on Catalog Enablement Projects to Sellers utilizing the Ariba Network and cooperates with Supplier Enablement Project Managers and Supplier Managers
Responsible for creation of Catalog Enablement specific documentation
Works with Customers and Sellers to support and educate them on the Catalog Enablement
Practice Development
Provides issue resolution related to Catalog Enablement via the Ariba Network (can process or functionality based)
Support testing process with Customers and Sellers
Provide best practices around Catalog Enablement
Teamwork
Tracks and reports the progress on the Catalog Enablement Projects
Proactively escalates issues to Supplier Enablement Project Managers, Supplier Managers and the Customer Support helpdesk
Delegate issues to appropriate team/individual
Create/share documentation to improve the team members knowledge base and understanding
What you bring
Experience in a specific industry organization (min. 3 years)
Experience on a Catalog Content related position would be an advantage (e.g. Category Manager, e-Business consultant, E-commerce specialist, e-Business Project Manager)
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
University degree (Business and/or Information Technology)
Fluency in English and Italian
Excellent verbal and written communication skills & strong customer focus
Strong organizational skills
Strong analytical and problem-solving skills, conceptual thinker, self-motivated individual
Technical understanding and capabilities
Proficiency in Microsoft Office applications including PowerPoint, Excel, Outlook and Word
Understanding of Business-to-Business catalog strategy
Proactively seeks to understand and share learnt knowledge
Knowledge of procurement business processes, from requisitioning to payment (Procure-to-Pay)
Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.
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