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Walmart Senior UX Designer - Sr Design Program Manager Research Operations United States, Arkansas, Bentonville 225333837
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What you'll do...
As a Sr. Research Ops Manager, you will report into the Head of Design Operations and work closely with the Head of Research and other partners across design and research.
A few examples of what you’ll be responsible for:
- Managing backlogs and caring for design priorities
- Working with design leadership to plan for upcoming work and future studies
- Managing contract renewals for all research tools
- Support recruiting and participant experience for research studies
- Oversee multiple in-person experiments each quarter
- Building out protocol for how to run effect tests and overseeing a program designed to train designers how to run their own studies
- Tracking research studies across the portfolio
- Coordinating the setup of an in-person research lab space for designers to rapid prototype and test new concepts
- Creating playbooks and documenting best practices
- Onboarding new team members to the Design Research team
You’ll make an impact by:
- Solving problems big and small with curiosity and patience
- Creating flexible processes that drive efficiency
- Anticipating and caring for team challenges as they arise
- Caring for team rituals that strengthen our design community
You’ll sweep us off our feet if:
- You have a deep understanding and love for design research
- You have experience supporting a Design Research practice in a large organization
- You are an Airtable expert
- You’re a process nerd who is energized by addressing friction in the research process and enjoys jumping into the weeds of day-to-day research activity
- You are driven by empathy and motivated by the opportunity to impact the day-to-day experience of designers and researchers
- You collaborate naturally, operate independently, and are comfortable giving and receiving feedback
- You produce great work with quick turnarounds and multitask effectively across different activities
- You are highly organized and have great attention to detail
- You enjoy working in a fast-paced and ever-changing environment
- You’re excited by the prospect of supporting the teams that are directly shaping the future of retail
Preferred Qualifications
- Minimum of 5 years of work experience in Design Operations, Research and/or as an experienced design program manager.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...Preferred Qualifications...
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