Citi Group Fraud Risk Officer - C13 Supplier Manager 

United States, Texas, San Antonio 

222951521

The FCFP Supplier Management Lead responsibilities include:

• Primary point of contact for Global FCFP suppliers relating to contract and supplier management tasks
• Serve as Business Activity Owner (BAO) for suppliers in accordance with Citi Third Party Risk Management Policy
• Partner with internal stakeholders to understand supplier service/product being contracted and associated requirements
• Lead new contracts and renewals for managed suppliers within FCFP in partnership with ESC Sourcing
  • Negotiating contract terms, including pricing and SLAs
  • Deliver year over year cost savings
• Lead supplier risk assessment and supplier management activities for new and existing suppliers in accordance with the Citi’s policies, including:
  • All required risk assessments and resulting mitigating activities – partnering Control and Internal Audit
  • Performance monitoring via SLA tracking and resolution
  • Supplier onsite reviews/audits and resulting mitigating activities
  • Exit plan documentation
  • Continuity of Business documentation
  • Required training for suppliers
  • Supplier issues and escalations
  • Other required ongoing monitoring activities and mitigation
• Engage with other supplier management functions, such as ESC Sourcing, Product Compliance, Information Security, and the Third Party Utility, to fully understand all requirements and execute on activities
• Partner with Finance to deliver against operating budgets, process supplier invoices and secure approval for spend tied to contracts. Ensure proper supplier invoice reconciliation processes are in place validating goods and services have been delivered in accordance with contractual terms.
• Partner with Finance team on cost planning, cost variances, invoice processing, and cost reduction opportunities
• Anticipate, identify solutions and resolve obstacles for complex issues hindering progress on supplier management activities - escalate issues when necessary to Sr. Management across supplier management functions.
• Build strong relationships with key stakeholders within Global FCFP and support supplier management teams. Ensure strong communication with internal stakeholders and suppliers alike on agreement status, etc.
• Drive efforts to develop and maintain the FCFP Supplier Management Sharepoint site and ensure proper reporting and tracking of agreement details, control deliverables, and supplier metrics
• Demonstrated experience in Sharepoint design, reporting, and maintenance (previous administrator experience pref)
• Develop and execute Global Supplier multi-year roadmap for strategic supplier activities tied to renewals and projects
• Lead Supplier Management Global oversight communication with our partners – drive needed communications with key partners in region to ensure business continuity of critical services and development of multi-year roadmap
• Support development of the Supplier Management engagement model for Global Financial Crimes & Fraud Prevention to ensure key stakeholders understand team expectations, visibility, and value add of the supplier management team.

Job Skills/Qualifications

• Supplier Management or related experience: 5 years
• Candidate must excel at working in fast paced environment, managing multiple tasks, and changing priorities
• Sharepoint Administrator Skills – ability to leverage list configuration. Creating and establishing reporting on Sharepoint connections.
• Demonstrated experience with Third Party Risk Management Policy and Third Party Risk Management Assessment procedures (TP-RAP)
• Financial Services experience: 10 years
• Credit Card and/or Retail Banking experience preferred
• Contract management experience required
• Supplier and/or Operational Risk Management experience required
• Excellent communication skills, both written and oral, required
• Demonstrated project and task management skills required
• Excellent stakeholder communication and management skills required to ensure expectations are managed appropriately

Anticipated Posting Close Date:

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