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Apple Technical Device Manager Marcom United States, California, Sunnyvale 22276421
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Marcom Technical Device Managers work within the MPO group and support video production and photography projects. They handle the devices being filmed for marketing and training purposes.
RESPONSIBILITIES:- Ensure released and unreleased products remain true to function - Act as a liaison between engineering, product marketing, branding, content and production- Work with creatives to prototype, load, and screen capture content on devices. - Manage devices in production environment (Video and Photo)- Prepare and test hardware and software ahead of a production- Handle logistics, project planning and meet security needs
- 4+ years working in a technical or production role
- Video and Photo production experience in a technical role such as Digital Imaging Technician (DIT), 1st Assistant Camera (AC) or Camera Tech covering Ads, Commercials, Events or film.
- Networking and technical troubleshooting experience covering OS, application layers, basic networking protocols and system diagnostics via command line.
- Experience with one of the following: Photoshop, Aftereffects and/or Final Cut
- Managing ambiguity and continuing to push forward even when the way forward isn’t clear
- Strong customer focus helping cultivate good customer relationships with a view to better understanding customer needs
- Strong problem solving skills, with an ability to navigate through outstanding technical challenges
- Expert knowledge in Apple hardware and software products
- Experience using Terminal and Command Line
- Bachelors degree or equivalent experience preferred
- Technical Project Management experience
- Apple Lead Genius experience
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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