PNC Treasury Funds Transfer Analyst - Payment Investigations 

United States, Minnesota 

221221921

In this payments processing related role, you will support internal service partners, answer and respond to ~20 incoming calls a day, process ACH payments and conduct other payment investigations (wires, real-time payments, etc.) and handle exceptions.*Work Schedule: Monday to Friday from 9:00 am to 6:00 pm CST.Job Description

• Executes funds transfers of multiple types and varying complexity using multiple processing platforms under general supervision.
• Initiates a subset of manual transactions, resolves routine exceptions, and/or provides secondary approval of initiated/repaired transactions
• Performs high-level financial reconciliation of processed transactions. Performs initial investigation of reconciliation exceptions.
• Monitors live transactions within multiple processing applications, follows standard policies and procedures to address exceptions. Escalates appropriately when faced with an unresolved exception or impactful issue.
• Ensures compliance with the control framework. Identifies and reports potential conflicts with relevant regulations to the appropriate parties.
• Participation in basic change management activities upon request (e.g. executing basic operational regression user testing scripts).

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures, Treasury Services, Wire Transfer/Automated Clearing House (ACH)Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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