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IBM IBM Z Mainframe SW - IMS Technical Support Internship Costa Rica 218143117
24.06.2024
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This position requires a comprehensive understanding of both Windows and Linux operating systems and proven experience using general troubleshooting tools and commands for these platforms, and knowledge of tools and commands for analyzing system and heap dumps. Familiarity with troubleshooting Java-based applications is essential.•Analytical ability (Problem determination/troubleshooting/researching)
• Good time management and organizational skills
• Self-starter & ability to work effectively in a team environment
• Strong technical background in computer systems
• Excellent communication skills
• Self-motivated and proactive to solve problems and accomplish assignments
• Logical and analytic approach to problem solving
• Organized, analytical and methodical
• Highly reliable, team player
• Very good knowledge of Microsoft Operating systems (Windows XP, Windows 7, Windows Servers)
• Good knowledge of Linux Operating System
• Very good spoken and written English skills, other foreign language is a plus
• Excellent communication skills
• Microsoft SQL Server (installation, basic administration)
• Databases (complex queries, views, stored procedures)
• Minimum 1-2 year’s experience in Customer Support
• Eclipse platform familiarity is an asset.
• Familiarity and/or experience with installing and configuring z/OS products which integrate with Unix System Services (USS), RACF, TCP/IP, as well as vendor products such as CA Endevor and Serena Changeman. Knowledge of various other MVS subsystems, programming languages, and J2EE technologies (e.g. JCL, COBOL, PL/I, Assembler, CICS, IMS, WAS), as well as familiarity with programming and/or troubleshooting Relational Database systems such as DB2 and/or Microsoft SQL Server.
• Knowledge of JCL, JAVA, and REXX
• Exposure to VMWare and other virtualization technologies If you don’t have some of these skills, it’s important to show us how curious you are about them, and how eager you are to learn new technologies.
• Good time management and organizational skills
• Self-starter & ability to work effectively in a team environment
• Strong technical background in computer systems
• Excellent communication skills
• Self-motivated and proactive to solve problems and accomplish assignments
• Logical and analytic approach to problem solving
• Organized, analytical and methodical
• Highly reliable, team player
• Very good knowledge of Microsoft Operating systems (Windows XP, Windows 7, Windows Servers)
• Good knowledge of Linux Operating System
• Very good spoken and written English skills, other foreign language is a plus
• Excellent communication skills
• Microsoft SQL Server (installation, basic administration)
• Databases (complex queries, views, stored procedures)
• Minimum 1-2 year’s experience in Customer Support
• Eclipse platform familiarity is an asset.
• Familiarity and/or experience with installing and configuring z/OS products which integrate with Unix System Services (USS), RACF, TCP/IP, as well as vendor products such as CA Endevor and Serena Changeman. Knowledge of various other MVS subsystems, programming languages, and J2EE technologies (e.g. JCL, COBOL, PL/I, Assembler, CICS, IMS, WAS), as well as familiarity with programming and/or troubleshooting Relational Database systems such as DB2 and/or Microsoft SQL Server.
• Knowledge of JCL, JAVA, and REXX
• Exposure to VMWare and other virtualization technologies If you don’t have some of these skills, it’s important to show us how curious you are about them, and how eager you are to learn new technologies.
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