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General Purpose:
Responsible for supporting the management of the cross-functional team resources and support areas; for the delivery of products and services according to the client's requirements; adding value to Flex and its customers. Identify the needs of the client; negotiate terms of its implementation and transmit them to the operation of the project.
Shift: 8:00am-5:00pm (Monday-Friday)
Principal Accountabilities:
· Supports the PM on the generation of reporting and analyses information for resolution with the client (materials, quality, testing, etc.)
· Supports PM in monitoring the actions generated by the opportunities or needs of the project to comply with the internal metrics and/or customer
· Helps PM to coordinate and/or escalate the resolution of operation problems where any of its projects does not have sufficient resources to meet the commitments previously established.
· Coordinates the resolution of problems or extraordinary situations with shipments of product
· Coordinated and/or escalates the resolution of systemic problems or processes in the supply chain.
· Coordinates and/or escalates, with the CFT, the troubleshooting of delivery on time products (OTD)
· Coordinates with the CFT the evaluation and demand load as well as the response of the operation (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.) that is communicated to the customer.
· Helps the PM on the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
· Supports the PM to coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
What you'll receive for the great work you provide:
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