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ROLE & RESPONSIBILITIES
1.Analytic Project Execution:
4.Subject Matter Expertise
5.Communication: Independently manage communication with Global partners
7.Speed & Innovate: Demonstrate hyper speed in performance and Innovation at work to deal with complex business problem
Strong experience in Contact Center, BFSI Operations Analytics required
Exposure to Financial Services
8+ Years of Analytical Experience
Analytical Skills:
1.Hands-on working with data
Proficient in Formulating Analytical methodology, identifying trends and patterns with data
4.Hypothesis testing, Knowledge of Segmentation, Profiling, predictive modeling
5.Data Science AI/ML Use case and applications experience
Tools and Platforms:
1.Proficient in MS Excel, Powerpoint
Proficient in Python / Pyspark/ SAS required
SQL, familiarity with business intelligence tools like Tableau preferred
4.Familiarity with RDBMS - Teradata/ Oracle, etc
Soft Skills:
1.Highly Self motivated
Client focus: Proficient in managing various stakeholders
Capability to act as an Owner & deliver results
4.Effective communication & Good interpersonal skills
5.Good Time management
Structured thinking
7.Mentoring skill
Decision Management
Time Type:
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