Bank Of America Business Control Manager 

United States, North Carolina, Charlotte 

217234613

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Required Qualifications:

• 5+ years of Crisis Management, Business Continuity, Project Management, or related experience
• Results oriented, independently driven, self-motivator who works well in a collaborative team environment
• Intuitive business continuity planning knowledge with the ability to recognize and understand the downstream impacts of change to other areas (i.e. testing, metrics, controls, response, etc.)
• Strategic, critical thinker but pays close attention to detail - ability to translate high level goals into executable objectives
• Bachelor's Degree or equivalent work experience

Desired Qualifications:

• Global Operational Resiliency experience

1st shift (United States of America)