Forter Corporate Communications Manager 

United States, New York, New York 

217210927

About the role:

This position will be based in NY and will follow a hybrid working model.

What you’ll be doing:

• Develop and implement comprehensive communication plans in support of our customer advocacy efforts
• Partner with our Customer Advocacy Team to identify, recruit, and cultivate deep relationships with high-profile customers to unlock compelling storytelling opportunities (e.g., joint press releases, keynote speaking opportunities, media interviews)
• Develop presentations and talk tracks for customer speakers & advocates
• Develop and manage an awards & speaking program that positions Forter’s customers as industry leaders
• Work closely with the Content Marketing and Product Marketing teams to integrate our product messaging into customer-led narratives

What you’ll need:

• Proven track record: You have progressive experience in Corporate Communications, Public Relations, or related fields, with a significant focus on using customer advocacy to strengthen brand awareness and industry leadership.
• Collaborative Spirit: You're a true team player who can partner with peers across the GTM team to get buy-in and assistance to execute effectively.
• Strong results: A portfolio of successful, high-profile communications campaigns that secured tier-one media coverage and speaking engagements centered on customer storytelling.
• Industry knowledge: You’re familiar with the digital commerce ecosystem and/or the retail industry, with knowledge of the emerging trends, technologies and issues impacting both.
• AI Prowress: You know how to leverage AI to drive efficiency in your day-to-day work, helping to scale your impact without sacrificing quality.
  
• Confidence : You’re comfortable working with executive-level decision makers, building rapport and preparing them for speaking engagements and media interviews.
• Process oriented: You know how to build long-term plans that align company announcements/campaigns with calls for speakers, industry events, awards and seasonal news cycles.
• Existing relationships with tier-one business and technology press and agency experience are a plus

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022, 2023 and )
• Forbes Cloud 100 (2021, 2022, 2023 and )
• #3 on of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “ ” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Benefits:

• Competitive salary
• Restricted Stock Units (RSUs)
• Matching 401K Plan
• Comprehensive and generous health insurance, including vision and dental coverage
• Home office allowance
• Generous PTO policy
• Half day Fridays

Salary Range: $93,000 - $119,000 annually + bonus + equity + benefits