IBM Product Engineering - Power/Thermal 

United States, New York, City of Poughkeepsie 

216999347

This particular position will be to support the area of the Mainframe associated with the Power Thermal Sub SystemOff shift coverage will be required as part of a normal rotation.

Required Technical and Professional Expertise

• 1+ years’ experience with IBM z hardware.
• 1+ years’ experience with debugging of power distribution in IBM z systems.
• 1+ years’ of programming skills in one or more object-oriented languages such as Python / Java/C# or C++
• Knowledge of power subsystems– power supplies, distribution power thermal cooling and mechanical enclosures.
• Strong problem-solving skills
• Technical writing experience

• Bachelor’s Degree in Electrical Engineering or similar.
• At least 2 years experience in Perform Problem Determination / Problem Source Identification / Technical Customer Support
• Basic knowledge in Product Engineering and Client support
• Basic knowledge in A common programming language (Java,
• Readiness to travel 10% travel annually
• English: Fluent

• Knowledge and some experience troubleshooting customer problems with environments consisting of complex software/hardware stacks
• Knowledge and some experience with call flow and support organizations