SAP Technology Services Associate 

India, Karnataka, Bengaluru 

216749499

What you`ll do

The Role:

As a Technology Services Consultant, you will be responsible for the technical and architectural discussions with the customer, and solution roadmap development. You must:

• Analyse and implement SAP support methodology.
• Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
• Supports customers on technical queries & requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement.
• Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine).
• Ability to Own, Lead, and coordinate operational tasks, escalations, and process improvements.
• Supports the operation of technical system landscapes.
• Deliver high quality and ensure stable operations.
• Identify top issues, define an action plan, and drive the resolution process.
• Supports customer satisfaction surveys & commercial change requests.
• Contributes to the liaison with different SAP stakeholders e.g. Sales, Presales, Renewals teams, esp. Customer success partners involved in the accounts, to ensure customer success.

What you bring:

• Minimum 8+ years of SAP Technical Administration (Preferably in the domain of SAP Basis skill) and should have knowledge & experience in Administration and Operations of SAP solutions.
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
• Excellent customer focus/Networking/Relationship Building/Results-driven/Decision-making skills. - Strong background in SAP Solutions, SAP technology and products, and cloud technology - Ability to coordinate delivery and projects as a team lead in a heterogeneous environment
• Good knowledge of S/4HANA architectures and S/4HANA-related migration paths and tools - Solid understanding as well as experience in SAP HANA. - Experience in Technical Architecture/Implementation/Change Management - Deep experience in technical planning, implementation, and configuration - Expert across multiple SAP and non-SAP technologies.
• Experienced in working with cross-cultural and cross-functional teams or individuals.
• Excellent communication both Verbal and Written in English, German Language skill is a plus.

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