Job Responsibilities:
- Define, monitor, and report key management metrics regarding the health of an operations program.
- Manage a high-volume and high-complexity reporting and dashboarding book of work, leveraging rigorous project management discipline.
- Partner with senior leaders to advance the business analysis and reporting agenda, focusing on insights delivery in areas such as operational efficiency, cost modeling, capacity planning, and quality enhancements.
- Define, design, and drive high-priority strategic initiatives with senior-level visibility in the aforementioned areas, ranging from delivering business initiatives to engineering enabling capabilities.
- Develop a deep understanding of systems and processes to extract insights from existing data while identifying and recommending IT enhancements to improve data quality.
- Develop strong partnerships with IT application owners and data management teams to align on a roadmap for continual improvement while providing support for in-flight projects.
Required qualifications, capabilities and skills
- Need hands on experience with
- Programming languages: SQL
- Data visualization tool: Qlik Sense. Good to have Tableau
- Ability to understand business problems/processes and design solutions/methodologies that are rooted in data
- Ability to design and execute repeatable and scalable data solutions (extraction / mining / modeling / visualization)
- Effectively communicate insights/recommendations (verbal and written)
- Team player with a demonstrated strong work ethic.
Preferred qualifications, capabilities, and skills:
- Knowledge of Distributed file systems, e.g., AWS Redshift
- Understanding on Service Now, Jira & MS Office
- Around 3 years of experience, preferably in financial services
- Graduate/Post Graduate preferably with Computer/Finance/Statistics as core areas