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Intuit Principal Program Manager Expert Network United States, California, San Diego 215088492
Yesterday
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Responsibilities
- You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners.
- You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critical programs that empower teams to achieve successful outcomes.
- You anticipate risks and proactively manage these risks before they become blockers.
- You communicate updates across levels of the organization and escalate appropriately. You will communicate with executives regularly.
- You drive your program teams toward the strategic goals; creating timelines and milestones, managing dependencies, and removing obstacles that stand between your teams and business success.
- You constructively drive for program management process improvements over time through efficiencies and/or automation.
- You lead with a clear vision, staying focused on the customer problem. You define success and galvanize the team around it. You align on and ruthlessly prioritize what’s most important.
- You drive winning results, allocating time and resources to what’s most important. You make fast, data-driven decisions and take extreme ownership for outcomes.
Qualifications
- Experience : 8+ years in business operations, strategy, or a related field. Proven experience supporting executive leadership and optimizing operational efficiency.
- Operational Expertise : Skilled in developing and refining processes and operational rhythms that ensure accountability and drive business performance.
- Analytical and Problem-Solving Skills : Strong ability to interpret data and drive decisions based on insights.
- Customer-Centric Mindset : Committed to enhancing customer experience through efficient, high-quality expert experiences.
- Collaboration Skills : Exceptional communication and interpersonal skills, with experience building cross-functional relationships and influencing without authority.
- Business Communication and Storytelling: Able to synthesize insights and activity from complex areas into strategic narratives (written documents and slides) for C-level audiences.
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