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What you'll do
• Develop and maintain executive-level dashboards and reports for Cloud Operations and Financial Operations domains using SAP Analytics Cloud.
• Collaborate with internal stakeholders and partner organizations to understand their reporting requirements and design effective visualizations that communicate complex data in a clear and concise manner.
• Analyze possibilities of automation by extensive study of underlying data and provide detailed feasibility proposal.
• Analyze large datasets to identify trends, patterns, and opportunities for improvement.
• Provide consultation on data-driven solutions to leadership and business owners
• Present use cases and reporting related updates to other colleagues in our Reporting Community of Practice.
• Continuously monitor and improve the accuracy, reliability, and timeliness of reporting solutions – perform data mapping, conduct data flow validation, and ensure clean and consistent data.
• Stay up-to-date with the latest advancements in data analytics and reporting tools, and proactively identify opportunities to enhance the Reporting CoE's capabilities.
• Responsible for the reporting governance and process documentations incl. WIKIs, SharePoint sites.
What you bring
• 3+ years of experience in data analytics and reporting, preferably in a cloud infrastructure or IT operations environment.
• Strong proficiency in SAP Analytics Cloud.
• Knowledge in ServiceNow Reporting, ITSM, Cloud Operations, or Financial Operations are beneficial.
• Proficiency in data modelling, data schemas (normalized, flat, star, snowflake, etc.), and JavaScript.
• Strong problem-solving, analytical, and communication skills, with the ability to work independently, manage multiple priorities, and disseminate significant amounts of information concisely in reports and presentations.
• Fast learner with the ability to manage quick turnaround times and work effectively with cross-cultural teams.
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