Honeywell Building Operations Technician 

United States 

214181396

Drive productivity initiatives that will strengthen the engineering community, forming working relationships with field engineering, product offering, tech support & engineering teams. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication.

KEY RESPONSIBILITIES:

Be a change agent - influence, consult, and lead efforts for sharing and standardising of best practices and processes

Undertake Remote tasks on HVAC Controls systems. Modify and Interrogate BMS Software programs, applications and systems

Continually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly

Undertake pre-planned maintenance activities across our clients BMS control systems

You’ll identify faults across our control systems, and rectify them where needed

You will drive timely identification, Investigation, Resolution, Root Cause analysis and Replication of Technical issues

Navigate BMS systems and software to identify and resolve any issues presented within the systems

To undertake proactive and reactive tasks within set time frames following defined Standard Operating Procedures (SOPs)

Driving energy savings through applying BMS expertise.

Ensure the achievement of individual targets and KPI’s

Carrying out development project work to enhance Global Services Offering

QUALIFICATIONS:

Practical experience with BMS.

Knowledge in Hvac, Refrigeration (certifications/qualifications) or experience is essential.

Technical disciplines eg City and Guilds, ONC or HNC in mechanical, electronics, BMS or electrical would be desirable (or at least working towards these certifications/qualifications)

Demonstrate a level of understanding of typical HVAC and mechanical plant operations (i.e., understanding of boilers, chillers, VT and CT circuits, AHUs, packaged rooftop units, etc.)

Engineering a fin.

Good interpersonal, verbal and written communication skills.

Knowledge of the principles associated with BMS, Plant and Energy Management would be advantageous.

Knowledge of EBI, Tridium, Alerton, Trend, Multisite

Advanced English language skills.

French, German, Dutch or Italian language would be desirable.

Minimum of 1 years of IT or Technical industry troubleshooting experience

Minimum of 1 years of experience working directly with customers in person or over the phone

Experience of Field environment advantageous

Experience and technical knowledge of the Tridium Niagara software (AX/N4)

Knowledge of Integration method and system protocols (BACnet, Modbus, Lon, etc.)

Experience in the industry is preferred

Bachelor's degree in HVAC, Electronics, Mechanical, Management, Computer Science or a Technology related discipline

Demonstrated experience with Knowledge Management & Call Center Management

Strong continuous improvement mindset, strong leadership impact

• JOB ID: HRD232614
• Category: Customer Experience
• Location: Av. Eje 5 Norte number 990,Mexico City,CIUDAD DE MEXICO,02230,Mexico
• Nonexempt