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Truist ATM Monitoring Process Manager 
United States, North Carolina 
213883533

29.05.2025

Regular or Temporary:

English (Required)

1st shift (United States of America)
Please review the following job description:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Responsible for planning, organization, leadership, and risk mitigation as delegated by the ATM Channel Operations Senior Manager and related to the stated purpose and focus of the Team.3. Responsible for maintaining quality standards and performance expectations in execution of all Team activities, legal and regulatory compliance, and essential operational reporting
4. Ensures the Team activities managed are adequately staffed, trained and developed, exercises delegated authority concerning performance appraisals, promotions, salary recommendations, development plans and terminations
5. Manage assigned Team activities adhering to principles of Lean thinking and process simplification
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School Diploma/GED or equivalent work experience. 5 years' experience in a related field of banking operations or retail/commercial banking
2. 2 year managerial / supervisory or project leadership experience.
3. Ability to comprehend, analyze, and interpret moderately complex business situations.
4. Strong collaboration, persuasion, negotiating and relationship building skills with demonstrated ability to create and execute action plans
5. Ability to motivate peers, subordinates, and vendor partner groups to take desired action.
6. Strong vendor partner management experience

Preferred Qualifications:
1. College degree with a focus on business, logistics, or engineering
2. 2 years of management experience in a related banking operations environment.
3. Specific certification in the area of process improvement, change management, hardware asset mgmt.