Citi Group Lead Business Analytics Analyst 

India, Karnataka, Bengaluru 

213187823

• Client Obsession– Create client centric analytic solution to business problems. Individual should be able to have a holistic view of multiple businesses and develop analytics solutions accordingly.
• Analytic Project Execution– Own and deliver multiple and complex analytic projects. This would require an understanding of business context, conversion of business problems in modeling, and implementing such solutions to create economic value.
• Business Knowledge: Develop an understanding of the business. Understand and enhance business practices and processes.
• Statistical mind set– Proficiency in basic statistics, hypothesis testing, segmentation, and predictive modeling.
• Stakeholder Management: Experience in stakeholder management across various functions and regions.
• Presentation Skills: Delivering high class presentations to share the thoughts, the solutions or the problem for business stakeholders and senior management
• Project Management– Necessary skillset to manage project in terms of creating project plan, assigning responsibilities
• Teamwork: Effectively contribute and add value to cross functional initiatives. Train and coach others in the organization. Seek to learn from other areas within the site to improve analytic approaches for the team.
• Communication: Communicate and present effectively to partners and senior leadership
• Organizational Development: Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

Analytical Skills : Must Have

• Hypothesis testing
• Proficient in Formulating Analytical methodology, identifying trends and patterns with data
• Experience in gathering data and establishing a proposal or business case to present a persuasive case in favor of an observed need for improvement
• Generate actionable Business Insights
• Ability to formulate and explain interactions between product features, offers and customer behavior using statistical and business driven methodologies

We are a part of the broader North America Cards team providing strategic and analytical decision management support to nurture growth through enhanced customer experience. As Portfolio Analytics team, we support analytical functions across the US Consumer Business. Few notables among the multiple areas that we work in:

• New Product Development: Support new product development through relevant insights and recommendations focused on driving customer engagement and revenue
• Value Proposition Analytics: Impact of product features and marketing offers are established through rigorous analytical efforts to understand the shift in customer requirements and sentiments to enable recommendation of necessary changes to drive customer delight along with profitability
• Customer Segmentation: Develop segmentation through usage of various key business parameters by understanding the underlying core dynamics in Branded Cards
• Initiatives to meet Plan: Design and own multiple analytical interventions in the Branded Cards area to meet the year end goals
• P&L forecasting for ECM customers: Regular forecasts of Cards P&L at varied level of granularity to guide strategic budget and revenue planning

Qualifications:

• 5+ years relevant experience
• Advanced process management skills, organized and detail oriented
• Curious about learning and developing new skillsets
• Positive outlook with a can-do mindset

Education:

• Bachelors/University degree or equivalent experience
• Master Preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: