JPMorgan Control Manager - Associate 

United States, Illinois, Chicago 

213171570

As a Control Manager in the GBPG team, you will support the GBPG leads in ensuring Global Banking maintains a sustainable and disciplined end-to-end control environment. You will assist in identifying and escalating issues with urgency and collaborate with the Business to facilitate timely remediation. Your role will involve top-down assessments, real-time control issue detection, escalation, root cause analysis, and remediation efforts.

Job Responsibilities:

• Assist in the development and management of governance deliverables to support Global Banking.
• Conduct monitoring and collaborate with global and local stakeholders on metrics requiring escalation or resolution.
• Serve as a point of contact for global and local stakeholders.
• Assist in managing escalations to ensure stakeholders are informed of changes in scope, issues, and risks.
• Contribute to continuous improvement projects in collaboration with stakeholders.
• Help assess changes across existing policies, standards, and processes to identify potential gaps or areas for improvement.
• Communicate directives to program stakeholders.
• Facilitate stakeholder meetings and assist in preparing meeting materials and minutes.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience.
• 2 years of experience in the financial services industry with a background in controls, audit, quality assurance, operational risk management, project management, or compliance.
• Professional, self-motivated, and capable of delivering high-quality results both independently and in a team setting.
• Strong organizational and multi-tasking skills to meet deadlines across multiple assignments.
• Excellent written and oral communication skills, with the ability to facilitate stakeholder meetings and interact across various organizational levels.
• Critical thinking skills with the ability to independently solve problems with data.
• Comfortable with change, ambiguity, debate, and conflict.

Preferred Qualifications, Capabilities, and Skills:

• Proficient in MS Excel and PowerPoint.