Job Description:
The ideal candidate will have experience working and being successful in a large, multi-data center enterprise environment. Business acumen a plus. Communication and flexibility are important skills for this role, as special projects may be assigned
Required Qualifications:
- 3+ years Development or Architecture experience for multi-tiered business applications
- 2+ years production systems engineering and/or support role
- Proven experience with Splunk and Dynatrace implementation, design/build of dashboards and alerting
- Other experience with SiteScope, Catchpoint, and AppDynamics is a plus
- Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
- Proven experience in application/network performance and availability monitoring
- An excellent communicator
- A self-motivated, hands-on, driven individual
- A strategic thinker who can link business context to technical reality
- Able to work in a fast-paced environment whilst meeting deadlines
Desired Qualifications:
- Bachelor of Science in Information Technology (BSIT) or similar, including experience
- Automation skills to reduce manual activities
- Proven team player who can work comfortably in a multicultural environment
- Proven ability to work independently, multi-task and effectively work in a complex environment with a global team structure
- Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator
- Detail oriented and organized
- Must be proactive, enthusiastic, flexible, results driven with attention to detail
- Strong problem solving and critical thinking skills
- Motivation to achieve results and the ability to quickly integrate into teams
- Ability to work in an ambiguous environment and draw and defend results and conclusions
- Ability to work in a dynamic and team-oriented environment
- Ability to balance a significant workload, prioritize and multitask
Skills:
- Adaptability
- Analytical Thinking
- Influence
- Production Support
- Risk Management
- Automation
- Collaboration
- Result Orientation
- Solution Delivery Process
- Solution Design
- Business Acumen
- DevOps Practices
- Innovative Thinking
- Project Management
- Stakeholder Management
1st shift (United States of America)