Tesla Inside Sales Advisor - Dublin 

Ireland, Dublin 

211870372

Performance

• Communicate with prospective customers via phone, email, chat and SMS to nurture and prepare them for a vehicle purchase.
• Scheduling test drives to help our customers experience the product.
• Utilize existing customer relationship management tools to track and manage customers in the pipeline.
• Partner with Business and Field Sales Teams to handoff sales opportunities.
• Use a consultative approach to influence customer purchase.
• Provide feedback and recommendations based on direct experiences with potential customers.
• Escalate matters that require management attention in a timely manner.
• Work on the continuous improvement of processes and procedures.

General Duties

• Operate with a flexible mindset to support sales needs across the team.
• Ensure that customer details and all actions are accurately tracked and updated in our internal systems.
• Execute on and share best practices with and across Tesla locations.
• Manage any additional duties to support wider business requirements.
• Ability to prioritise effectively and handle shifting priorities.

• At least 1 year of customer service and/or sales experience in a fast-paced environment.
• Strong relationship building and management skills and ability to explain complex technical concepts.
• Positive and energetic, excellent listening and communication skills.
• Showcases an ability to take initiative and be proactive.
• Capable of working autonomously as well as in a team.
• Resilience and adaptability to an ever-changing work environment.
• Ability to work in a team-based environment and achieve a common goal.
• Ability to work evening hours, weekends, and holidays in an office environment (Manchester or London).
• Proficient with standard productivity tools (Outlook, MS Office, Chrome, Teams).
• Must have a valid driver’s license for minimum of 2 years.
• Must have and continue to maintain a valid and safe driving record.