Bachelor's degree or equivalent practical experience.
5 years of experience in program or technical project management.
Experience in data center infrastructure or other mission critical operations.
Experience in Root Cause Analysis (RCA), incident investigation, or statistical analysis.
Preferred qualifications:
Master's degree in Mechanical, Electrical, Control, or Systems Engineering.
5 years of experience managing cross-functional or cross-team projects.
Experience in SQL for querying datasets, and with Python or R for statistical analysis and data manipulation.
Experience with data center operations, incident management processes, and operational metrics (e.g., availability SLAs, MTTR, MTBF).
Experience with analytical techniques such as predictive modeling (e.g., linear and logistic regression, decision trees, random forests), detection methods (e.g., z-score analysis, density-based clustering) and inferential statistics (e.g., hypothesis testing, confidence intervals, regression analysis).