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Amazon Tech Infra Program Mgr III Amazon Robotics Deployment Engineering 
United States, Massachusetts, Boston 
210883145

27.01.2025
DESCRIPTION

The Program manager will be responsible in developing new work scopes on a program including, generating RFPs, setting requirements and Service Level Agreements (SLAs) for vendors, managing resource expectations, and tracking hardware status. As a TIPM III, you will own either a full program or a program region. Your responsibility includes, setting standards and maintain quality across your projects. This role will handle highly technical work scopes related to the installation of robotics equipment and addressing project management escalations that may arise during installations at construction sites or live operation warehouses.This position requires 30-40% travel. Valid US driver’s license required. Travel is required across the United States. International travel opportunities may be available for interested candidatesCritical Skills:
* Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
* Strong project management skills, including the ability to plan, track, and deliver multiple projects on time and within budget.
* Familiarity in robotics engineering, including knowledge of robotic systems, components, and software.
* Strong bias towards taking independent initiative while reporting these efforts up to their leadership.
* Ability to provide program level reports up to director level leadership.
* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams (within and outside of Amazon Robotics). Strong written communication skills are a must for this role
* Ability to track multiple projects or a portfolio by owning key KPI metrics around on-time delivery, cost, quality, and sustainability, including technical continuous improvement projects and core project responsibilities.
* Ability to oversee and resolve escalations for multiple projects or a portfolio level including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
* Strong problem-solving and analytical skills. Ability to deep dive data to root cause portfolio level issues and scale resolution across multiple teams. Candidate should be comfortable making data-based decisions and be prepared to provide data backing to their decisions.
* Ability to develop a combined team of project managers and engineers including skill development, coaching, and performance evaluations.
* Ability to read technical drawings and/or reading CAD models to drive multiple projects or portfolio level technical improvements/resolution.Key job responsibilitiesA day in the lifeYou will have quite diverse and dynamic environment, as your responsibilities often span multiple projects, teams, and strategic initiatives. You will have exposure to cross functional teams and leaders across the company. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for Amazon. You will have a direct impact on our commitment and delivering results. You will be part of a growing, fast paced, and fun team.

BASIC QUALIFICATIONS

* Bachelors degree in Engineering,Supply Chain or a related field.
* 5+ years of non-internship program management experience
* 7+ years working on infrastructure projects of new site or existing site launches from initiation to closure.
* 5+ years of program leadership experience.
* Experience managing project portfolios, budgets and decentralized resources to execute project goals.
* Experience working in a global environment while prioritizing and managing multiple responsibilities.
* Ability to travel frequently within the United States.
* Experience with procurement of equipment.
* Experience in Robotics, distribution, manufacturing, logistics, or other warehouse environments.
* Bachelor’s Degree from an accredited university.
* Experience leading cross-functional teams/projects.
* Knowledge of Project management tools ( PPM, Clarity, MPP, Jira, etc)
* Excited about working in a diverse group and contributing to an inclusive culture.


PREFERRED QUALIFICATIONS

* PMP Certification ·
* 10+ years experience with technical project portfolio management.
* Strong oral and written communication skills in English. ·
* Understanding of Robotic, Construction, IT, Material Handling Equipment (MHE) infrastructure and service concepts.
* Experience launching facilities with robotics automation in retail, distribution, logistics or similar.
* Large scale Technical project implementation experience.
* Experience working with Global (distributed, virtual) teams preferred.
* Experience owning program strategy, end to end delivery, and communicating results to senior leadership.