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Manage a team of engineers developing and testing the Migration Toolkit for Virtualization
Oversee the day-to-day activities of technical teams, consisting of junior to senior technical engineers
Play an active role in container and virtualization-related projects and communities like Forklift, Red Hat OpenShift, and KubeVirt
Create and guide new feature development; oversee contributions to open source projects in Golang, Ansible and Python
Work with the quality engineer team members to ensure that projects are tested correctly
Work with our support organization who manage customer escalations with highly technical support requests from enterprise customers
Promote and guide continuous professional and personal development of team members
Improve knowledge management, customer-centric support, and issue problem solving
Cooperate daily with peer teams and groups within Red Hat to prioritize customer requests
Provide leadership in problem solving, including proposing and discussing fixes, advising and educating customers
Receive assignments in the form of objectives and define how to use resources to meet schedules and goals
Provide guidance to associates within the established company policies; recommend changes to policies and procedures
Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each customer issue
Follow processes and operational policies in selecting methods and techniques for obtaining solutions
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Previous experience as a technical people manager, in a technology-oriented company or department
Good written and verbal English communication skills
Proven ability to learn and apply new skills and processes quickly, and coach and teach others
Ability to identify potential, develop people, and motivate and build a team
Solid leadership and coaching skills
Bachelor's degree in computer science or equivalent working experience
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Experience working in a Linux environment, GitHub with at least one language like Golang, Python or C/C++ Knowledge of support systems and tools
Appreciation and passion for open source software
Experience with a container ecosystem like Docker, Kubernetes, or Red Hat OpenShift.
Experience with microservices architectures and concepts including scale, APIs, versioning, monitoring, etc.
Knowledge of Virtualization technologies such as KVM and virt-v2v.
User-level familiarity with vSphere, RHV, or OpenStack
Ability to examine various technological areas deeply and deliver solutions
Debugging skills
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
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