Microsoft Senior Product Designer 

United States, Washington 

207835788

AI technologies.

As aSenior Product Designer, you will lead the design efforts to reimagine support experiences byuser experience advances made possible by, creating intuitive and efficient user experiences that harness the power of AI to deliver support.

Our agile environment will be a good fit for you if you are:

• : Socially intelligent and persuasive, capable of driving insightful conversations and integrating feedback effectively.

• Tradeoff Translator: Skilled at creating and communicatingdifferent designoptions and their trade-offs within the context of businessobjectives

• : Experienced infacilitating

An online design portfolio is important for this role, both in terms ofyour experience and as an example of your ability to create a compelling design presentation.your experience in user experience (UX) and interaction design, particularly where simplicity and ease of use were a major concern.like to see a diversity of projects but be careful that your portfolioget scattered or overly long—focus on curation and quality to choose a solid collection of outcomes and design intermediaries and deliverables (especially flows, mockups, and prototypes), and be sure the portfoliothe design and thought process behind each image.

Required Qualifications:

• Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+years experienceworking in product or service design
  • ORBachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+years experienceworking in product or service design
  • OR equivalent experience (e.g.,demonstratedexperience working in product or service design or using design thinking to solve problems)

Preferred Qualifications:

• 6+ years of experience shipping games or products and/or delivering to customers as a result of an end-to-end design process.
• 6+years experienceshipping products, services, or games and/or delivering to customersas a result ofan end-to-end design process.
• Experience with design systems.
• Comfortable with being the voice of design, evangelizing design and working closely with stakeholders.
• Experience with experimentation.
• 1+ year experience designing conversationalsupport experiences OR conversationalGenerative AI experiences, incorporating Large Language Models into features,designingand testing meta prompts.

Product Design IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until Aug 5, 2024.

Design Components

• Contributes to the use and adoption of latest design system (e.g., content templates, icons, form design, user-interface [UI] controls, navigation models, design trends) updates in the industry and/or making a case foracquiringthe system.
• Ensures products are aligned with company-wide systems.
• Helps others use the system and drives consistency and alignment within the team.

Product Design

• Generates and is able to lead ideation solutions for complex products (e.g., involving many constraints, needing workarounds, requiring holistic view of interconnected systems) to improve product designs.
• Utilizes a variety of perspectives when ideating (e.g., business, experience, technology). Synthesizes complex ideation solutions to a concise articulation of user wants andsubsequentsolutions. Facilitates enrollment for an ideation exercise as part of a design sprint.
• Estimates individual schedule(s), andcreates schedules and planning systems across teams. Defines and prioritizes product plans. Begins todemonstrateintuition for product design needs.Creates clarity for other members of the team. Begins influencing the prioritization of the product backlog.Identifiesneeds that are not spoken and includes them in end-to-end design plan and process. Considers multiple factors such as user insights and businessneeds, andbegins to translate needs into product plans. Develops a synthesis of user insights and compares with data toidentifylarger issues that may not beapparentfor user desires. Collaborates with product owners and development team members to shepherd end-to-end experiences from concept to ship for products.
• Creates wireframes, journey maps, user jobs and scenarios, task flows, and personas in support of interaction designs for hardware and/or software-based experiences. Architects a system others can plug into. Conceptualizes and delivers artifacts at various levels of fidelity. Contributes to and begins to lead development and enhancement of product user experience via creation of interaction models and detailed designs for new and existing product features while serving as a liaison between users and products. Ensures that the designs of the products allow the user to complete the desired functions in the best possible manner.
• Builds prototypes or larger feature areas (e.g., large scale, involving coordination of multiple groups, higher cost) for new products as efficiently as possible. Presents to teams (e.g., Design and Engineering) and/or customers to receive feedback and understand user needs. Uses digital and physical tools todemonstratedesign to stakeholders and then gauge customerperceptions. Advocates for prototyping. Leverages prototyping frameworksin accordance withcompany's brand andguidelines, andinvents/improves guidelines when existing guidelines are unclear. Recommends best-in-class tools.
• Produces visual designs from concept to delivery. Contributes to and begins to mentor members and provides feedback on the design system and creative visual design process. Creates a variety of visual design documents including mood boards, storyboards, creative briefs, three-dimensional (3D) models, product renderings/visualizations, color and materials design, motion studies, iconography, illustrations, layouts, and redlines for a set of products, tools, and/or services. Advocates for and oversees brand adherence and promotion of inclusivity principles.
• Interacts with Engineering for successful designimplementation, andperforms question-and-answer forums (QAs) to help them ensure "pixel perfect" or detailed designs. Works with developers to iterate further on designs during implementation to ensureoptimaldesigns. Demonstrates ability to challenge limitations, negotiate with Engineering, adjust Engineering schedules, find alternatives, and make cases for designs to be implemented in a certain way.

• established

• Identifieswhich mode of communication should be used. Manages tonality, being respectful, inclusive, etc. Communicates up and out to leaders.
• Communicates a compelling, convincing product story to a specific audience. Shares stories to leaders and adjusts narrative depending on the audience.
• Works with creative team members, program managers, and developers (e.g., the triad/quad) to define and iterate on new and existing product features. Collaborates with, creates, and helps the team deliver product design results while also guiding the team's newer members. Begins to influence stakeholders across a few disciplines(e.g.Product, Engineering, Data Science). Ensures that voice is needed, sought out, and asked for to promoteoptimalproduct designs. Connects dots between teams to enable collaboration,identifyingopportunities to build on the work of others andleverageprevious

Embody our